Frequently Asked Questions
What is bamboo salt?
Bamboo salt (Jukyeom) is a traditional salt made by packing sea salt into bamboo trunks and roasting them in pine wood-fired metal furnaces, repeated up to 9 times, using ancient Korean techniques. Temperatures increase with each cycle, reaching up to 1,500°C in the final stage for our Signature 9X. The process infuses the salt with minerals from bamboo, pine resin, and clay.
How is bamboo salt different from regular salt?
Bamboo salt is naturally rich in trace minerals such as potassium, calcium and magnesium, and has an alkaline mineral profile. The multi-stage roasting process is distinct from the refining used for regular table salt. See our lab reports for the tested values of each roast.
Which roast level should I choose?
1X Mild is a gentle everyday salt, 3X Classic adds a rounded, savory depth, 6X Premium has a bolder smoky character, and 9X Signature is our most intensive roast. See Shop to compare them side by side.
Is the colour or texture different between packs?
Yes, slightly. Our salt is roasted by hand in small batches, so colour, crystal size and aroma can vary from batch to batch. This is natural and not a defect.
How should I use bamboo salt?
Use it just like regular salt — in cooking, seasoning, or baking. Its rich mineral profile and umami character make it a versatile finishing and everyday salt.
What are the traditional wellness uses?
Bamboo salt has a long history of traditional use in Korean wellness practices — including digestive comfort, oral care routines, and everyday mineral intake. These are traditional associations, not medical claims. Bamboo salt is not intended to diagnose, treat, cure, or prevent any disease. See our Traditional Wellness Uses page for details.
Is bamboo salt suitable for high blood pressure patients?
Bamboo salt contains sodium. Please consult your doctor before making any dietary changes, especially if you're managing a health condition like high blood pressure or a kidney condition, or are pregnant. We're not able to advise on suitability for specific medical conditions.
How should I store bamboo salt?
Store in a cool, dry place away from moisture, with the lid or pouch tightly closed to help prevent clumping.
Is Melite tested and licensed?
Yes. Melite is FSSAI licensed, and each roast level is tested by an independent NABL-accredited laboratory. You can view the reports on our Quality & Trust page.
Which payment methods do you accept?
All orders are prepaid. We accept UPI, debit and credit cards, and net banking through our secure payment partner, Razorpay. Cash on Delivery is not available.
Do you ship across India? How much does it cost?
Yes, we ship to serviceable pin codes across India. Shipping is free on orders of ₹999 and above; orders below ₹999 have a flat ₹79 shipping fee. See our Shipping Policy for details.
How long will my order take to arrive?
Orders are usually dispatched within 24–48 hours, and delivery typically takes 3–5 business days. You'll receive tracking details once your order ships.
Can I cancel my order?
Yes, but only before it is dispatched. Contact our support team with your order number, and the full amount will be refunded to your original payment method within 5–7 business days. Orders cannot be cancelled once dispatched.
Can I return a product?
As our products are food items, we do not accept returns or exchanges once an order has been dispatched. If your order arrives damaged in transit, contact us within 48 hours of delivery with photos, and we'll refund or replace the damaged item. See our Returns & Refunds Policy for details.
Do you supply bulk, dealer or distributor orders?
Yes. For bulk, HoReCa, dealer or distributor enquiries, please use our contact form and our team will get back to you.
How can I contact you?
Email info@melitegroup.com or call +91 63663 90251 (Mon–Sat, 9am–6pm), or use our contact form.
