Terms of Service

Welcome to melitegroup.com. This website is operated by Murugan Trading & Logistics (referred to as "we", "us", "our", or "Melite"). By visiting our site, accessing our services, or purchasing products from us, you agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). If you do not agree to these terms, please do not use this website.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agreed to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

2. Eligibility & Account Security

By agreeing to these Terms, you represent that you are at least 18 years of age (the age of majority in your jurisdiction of residence) and are legally competent to enter into a binding contract. If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Products & Pricing

All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion. All prices on our website are listed in Indian Rupees (INR) and are inclusive or exclusive of taxes as indicated. We reserve the right to modify prices, discontinue products, or limit order quantities at any time without prior notice.

4. Shipping & Delivery

We ship products across all eligible pin codes in India. All shipments are subject to our Shipping Policy. While we make every effort to ship orders promptly, delivery times are estimates and subject to factors beyond our control.

5. Returns & Refunds

Our return window, conditions for refund, and handling of returns are governed by our Returns & Refunds Policy. Due to the food-grade nature of our bamboo salt products, returns are restricted once the seal or packaging is opened, except in instances of transit damage or manufacturing defects.

6. Cash on Delivery (COD) Terms

Cash on Delivery is provided as a convenience option for eligible postal codes. By selecting COD, you agree to pay the invoice amount in full to our logistics partner upon delivery. In the event of a returned or canceled COD order, refunds will be processed via bank transfer or UPI once you provide the necessary payment credentials to our support team.

7. Intellectual Property

All content included on this website—including text, graphics, logos, images, icons, video clips, and software—is the property of Murugan Trading & Logistics or its content suppliers and is protected by Indian and international copyright and trademark laws. You are prohibited from copying, distributing, or modifying any material from this site for commercial purposes without our express written consent.

8. Health & Wellness Disclaimer

Our premium bamboo salt products are traditional food items. Any information regarding the traditional uses or mineral composition of bamboo salt on this website is provided for educational and cultural purposes and is not a substitute for professional medical advice, diagnosis, or treatment. Bamboo salt is not intended to cure, treat, or prevent any medical condition.

9. Limitation of Liability

In no event shall Murugan Trading & Logistics, our directors, officers, employees, or agents be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our products or website. Our maximum liability shall not exceed the purchase price of the product you purchased from us.

10. Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

11. Contact Information

If you have any questions about these Terms of Service, please contact our compliance and support team at:

• Company Name: Murugan Trading & Logistics
• Corporate Office Address: Spencer Plaza, Mount Road, Anna Salai, Chennai - 600002
• Email Address: info@melitegroup.com
• Phone Number: +91 63663 90251